NordicTrack T Series

I only write reviews when the product is very good or very bad. I researched treadmills thorougly before finally deciding on the NordicTrack T6.5. I ran in inclement weather for several years on an older treadmill from a different company until it finally died, then I went several years without. Although my requirements are not exactly the same anymore, I can say that this treadmill feels and functions very well and at least as good as my previous unit at substantially less cost. It is very well built, has good speed and incline, and the user interface is very nice. I don't use the IFit subscription and run it manually and it's great. It interfaces with my Polar chest monitor perfectly. The fold up option is nice to have and works well (I don't use it much). It is moveable if you have it on a hard floor, not so much on carpet. I would buy it again or recommend it to family or friends

I got a great deal on this during Prime Week, so I decided to upgrade from my cheap treadmill to this. I also got to have it placed in the room of my choice for free, which was great. Assembly wasn’t too bad, though I recommend heeding their warnings to have a second person to help. I managed to put it together myself, though I was pretty sore for a few days. As far as operation goes, the treadmill is pretty quiet even when running at a faster speed (4 mph and up). The incline feature is really nice, and it is also smooth and quiet. It’s actually pretty easy to move this thing around when you lift up the deck and compact it. This costs a little more than some of the other treadmills on Amazon, but after having owned three different brands now I can say that it’s worth the extra money for something that is a much better quality. I’m glad I bought this.

After doing extensive research and review on the internet, I decided on the Nordic Trac T 6.5. Purchased for my wife and has all the features that she needed/wanted. The unit was delivered in one day by Amazon and was properly packaged. A note of caution. You will need at least two able bodied male adults to move it around to wherever you intend to finally position it in your house. It was relatively easy to assembly and took about an hour. It works great and the incline is a feature that my wife particularly likes. It is sturdy and the size is just right. She walks an hour every day on it. I am very happy with my purchase. Bought the maintenance package with it as well.

I had a commercial size NordicTrack I bought in 2015 and it finally conked out on me after using it 5-7 days a week running or walking on inclines. I would be on it for 30 mins or up to 2 hours depending on what I was doing. I got this smaller version because I know how difficult it is to move the monster size ones. Fits nicely in a corner. It is a good size and can fold up. It does not have all the extra features such as a built-in fan, but so far so good. It does have a weight limit, and I don’t remember if my previous treadmill had one. It works with iFit, which is a monthly subscription for $40/month. I think it’s worth it, as it works with your treadmill and provides other workouts such as weight training and yoga. I have been using it for moderate walks on an 8% incline while watching on my iPad (secured on the treadmill). I notice that I break out in a sweat as much as I do when I do a jog. It was fairly straightforward to build except for the part of securing one piece. You’ll know what it is when you get to that part of the assembly.

I bought this for my mother, it arrived on time. No issues. I paid for the expert installation, which we had no problems. 15 minutes after the technician left, the thing stopped working. Of course I was at work, so when this occurred my mom did not know what to do. She called the tech back and he confirmed he could not figure out why it stopped. Later that evening I stopped by my moms house to see what the story was. Everything seemed to work except the belt. Now I have to call NordicTrack and see when they can send someone out. Amazon, is pretty good about offering solutions as far as returns.I was given 3 options.1. Call Norditrack2. Have a local repair person fix it, and they would refund me $120.003. Complete refund on both the unit and shipping (I would assume the 3 year maintenance plan).I am giving this 1 star because despite some of the good and bad stories, there should be no reason why this thing should have died.I am hoping I get a quick response tomorrow and we can work from there.I will update as we go along.***************UPDATESo it was initially decided that the motor was broken on the machine by the technician who was dispatched about a week later. It took about 2 weeks to receive another motor. Add a few days to dispatch another tech at this point we are talking almost a month since the machine has arrived. (I was actually contemplating of just doing a return because it was nearing the time to pay the charge on my credit card.) Back to the story, so the tech shows up, we have the new motor, and an excited mom, I then find out that its not the motor, but the control panel. Again back to square one, another 2 weeks for delivery. Again a couple days to dispatch a technician once the part arrived. Tech arrived installed the new control panel and the machine runs, and hasn't had a problem since. Its been working with no issues for about 2 months now. Mom is happy, but I'm not really sure it was worth it. At this point I can't recommend purchasing this unit through this sales channel. Amazon was perfect but I don't know if it is Norditrack, the warehouse who holds this equipment, XPO who ships this equipment, the tech who installed this equipment... bottom line... a product was purchased for over $700 and it didn't work for almost two months from the day the transaction was completed. We weren't given anything for our troubles. Yes we weren't told "oh well sorry no refunds, all sales are final", we were offered a refund of $120 if we decided to let Norditrack off the hook and go with a local repair person, but there was nothing saying "we are sorry for what happened, the month and a half that was lost will be on us" (the company that failed to delight you as a customer). The only power as a customer is a review, to forewarn others of such an awful experience.I work in the customer service industry, so I know how hard it can be to please customers. In this case, the product offer and the services to support it were abysmal.Sincerely,Sam K.