Irene House Big Tall Man Power Lay Flat Lift Recliner Extra Large Oversized Wide Heat Massage Dual Motor Recliners Up to 400 LBS Electric Chairs Bed,9205L Extended Footrest(Faux Leather, Dark Brown)

It is a very nice chair -- but what was even better was the customer service !! Kaia and Audrey are fantastic. Like I said the chair was very nice, unfortunately my dad felt like it wasn't the right chair for him (he is very picky). Kaia and Audrey are currently in the process of helping me returning it. So far it has been super easy. My dad went into the hospital almost the day we ordered it and didn't get out until until almost a month later. We had him try the chair out and he decided he didn't like the way he fit in it. He is an old man who just likes his old chair. So we were right at the 30 days I quickly emailed them and Kaia got back to me the next day followed up closely by Audrey. They both have lifted such a burden off my shoulders that I cannot even tell you how much I appreciate them. And again, the chair was very nice and worked well -- it just didn't work for my dad, But I would definitely buy from this company again.

I can’t say enough good things about these folks! I bought this chair in October of 2022. The remote for the heat and massage stopped working. I contacted the seller and they got back to me immediately. Within 4 days a new remote and charge cord were sent to me, free of charge. This my friends is what I call GOOD BUSINESS!

I liked very much that the components are made in GERMANY. Motor and electricalnot China, Hong Kong, Mexico

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